If you're a business owner who cares about what your customers think, TrustLoop is a great platform to check out. It helps you gather feedback and reviews, both good and bad. It then turns them into actionable insights to improve your product or service. Plus, you can customize it to fit your specific needs

FEATURES:

• Collect internal feedback
• Get more positive feedback
• AI insights
• Customize your widget
• Autopilot

FAQs about TrustLoop:

What kind of businesses is TrustLoop best for?

TrustLoop is particularly useful for two main types of businesses; software companies and hotels. TrustLoop has features that cater specifically to the needs of software companies. It also helps hotels actively gather positive reviews on popular platforms.

How does TrustLoop use AI to analyze feedback?

TrustLoop helps you make sense of all the customer comments you receive. It uses AI to sift through the feedback and reviews, automatically highlighting key points and trends. This can be things like what features customers love, areas for improvement, or even common pain points. Basically, it saves you time reading every comment and helps you understand the bigger picture of what your customers are saying.

Can I customize the review request surveys?

Absolutely! TrustLoop gives you the freedom to tailor the review request surveys to fit your business perfectly. You can edit the questions, change the layout, and even customize the landing page where they leave feedback. This way, you can ask exactly what you want to know and make the process smooth and easy for your customers.

Is there a free trial for TrustLoop?

You can definitely try TrustLoop out for free before you commit. It has a 14-day free trial so you can get a feel for the platform and see if it works for you.

The Startup plan costs $27 per month, offering basic features. The Growth plan ($47 per month) allows you to collect more reviews (up to 200 a month). The Business plan ($67/month) is ideal if you get a lot of reviews or need more advanced features. Meanwhile, the Enterprise plan (custom pricing) is for larger businesses that need unlimited reviews and priority support.

How does TrustLoop compare to other review management platforms?

There are other reputation management platforms apart from TrustLoop, such as Podium. TrustLoop shines for surveys and affordability. This makes it ideal for startups or SaaS companies. Meanwhile, Podium focuses on live chat and reviews, perfect for smaller businesses with a budget for marketing. Consider your needs and try out some free trials to find the best match for your business.