Tiny Chat offers a seamless way to integrate live chat into your website with Slack. Designed for businesses and teams who rely on Slack, Tiny Chat makes it easy to receive and reply to customer messages without switching platforms. From simple setup to powerful automated triggers, Tiny Chat enhances customer engagement and support effortlessly. Improve response times, boost customer satisfaction, and drive sales with this compact, efficient live chat tool.

FEATURES:

• Effortless Slack Integration: Connect Tiny Chat to your Slack workspace and manage all messages directly in a designated Slack channel.
• Quick Website Setup: Just paste your unique code into your site to install the Tiny Chat widget and start engaging customers.
• Automated Engagement Triggers: Send targeted messages like discounts or special offers to increase conversions.
• Customized Chatbox: Tailor the appearance, language, and greeting messages to fit your brand effortlessly.
• Smart Channel Routing: Automatically direct inquiries to the relevant Slack channels for faster support and sales handling.

FAQs About Tiny Chat

How does Tiny Chat work?

Tiny Chat integrates directly with Slack, allowing messages from your website chatbox to appear in a dedicated Slack channel. Just sign up, add Tiny Chat to your Slack workspace, and install the widget on your site. Once set up, your team can respond to all customer messages within Slack.

Do I need a credit card to start the trial?

No, you can start your free one-month trial of Tiny Chat without entering any credit card details. This allows you to experience the full capabilities of Tiny Chat risk-free.

What types of messages can Tiny Chat automate?

Tiny Chat includes customizable automated triggers, such as welcome messages or special offers, that can be set to display after a delay or on specific pages. These messages help drive conversions and keep visitors engaged.

Can I customize the Tiny Chat widget?

Yes, Tiny Chat’s widget is fully customizable. You can adjust the color, text, and style to match your branding, choose where it appears on your site, and set time-based availability to show when you’re online.

How does Tiny Chat improve customer support?

Tiny Chat streamlines customer interactions by displaying user info and past conversations within Slack, making it easy to offer personalized support. Additionally, it allows smart routing, directing questions to the appropriate Slack channels for more efficient resolution.