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Kommunicate is an end-to-end AI chatbot platform that makes customer support seamless. Automate tasks you would otherwise need to do manually, free agents to deal with complex issues, cut costs, and provide a superior customer experience.
FEATURES:
- Codeless chatbot integration
- Kompose for making custom bots
- Generative AI, webhooks, and API
- Smart rich messaging
- Automatically resolve conversations
- Lead collection
FAQs about Kommunicate:
What is Kommunicate AI?
Kommunicate AI is an all-in-one chatbot that simplifies your customer support services. It's designed to answer routine queries on its own, saving time and resources. With the advanced AI technology used in this tool, Kommunicate can comprehend and respond to customer inquiries in a natural and helpful manner.
Is Kommunicate open source?
Kommunicate provides an open-source SDK for iOS to implement live chat. Yes, this makes it simple to integrate real-time chat and messaging features with your mobile apps and websites. The SDK is designed to be flexible, lightweight, and user-friendly.
Does Kommunicate offer integrations?
Kommunicate, in fact, does integrate with a wide array of popular platforms and tools. Be it Zendesk for CRM or Shopify as your e-commerce store, Kommunicate can handle your operations pretty efficiently. You can also integrate Kommunicate via your website, mobile apps, and even on social media such as WhatsApp or Facebook Messenger quite easily.
Does Kommunicate offer analytics and reporting?
Yes, Kommunicate offers complete analytics and reporting capabilities. You can track key metrics such as response time and resolution time, view analytics of agent performance, and gain insight into how your chatbots are doing. This data will help you optimize your support efforts and improve overall customer satisfaction.
Is there a free trial available?
Yes, there is a free 30-day trial on Kommunicate. There are three main pricing plans:
- Lite: For small teams. Starting at $100 per month. Includes basic features like training chatbot and limited analytics.
- Advanced: For growing teams, starting at $200/month. Offers more features like multilingual bots, advanced analytics, and priority support.
- Enterprise: For large enterprises with custom needs, pricing is custom to your needs. This includes features such as custom chatbots and account management.
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