Hamming is an automation testing platform with a focus on making AI voice agents much more reliable and accurate. By emulating real-world interactions, Hamming assists companies in monitoring how well their agents could perform under stress and how they can further improve their performance.

FEATURES:

• Prompt optimization
• Automated voice testing
• Monitoring
• Prompt management

FAQs about Hamming:

How does Hamming work?

Hamming is an all-in-one platform for AI voice agents that automates testing, streamlines prompt management, and provides actionable insights. Hamming runs thousands of phone calls to find bugs and inefficiencies; it enables users to create and refine prompts efficiently with its prompt optimizer and playground.

What are the advantages of using Hamming?

Hamming can help:

• Improve accuracy and reliability: Bug and error identification and resolution for AI voice agents ensure their responses are correct and consistent.
• Enhance user experience: Refine your agents' performances and make interactions with users more natural, engaging, and helpful.
• Faster development: It reduces the time invested in testing and optimization, hence quicker time-to-market for your AI voice agents.
• Save costs: The time used for manual testing decreases.

Who is Hamming for?

Hamming is specifically designed to enable various teams–engineering, product, and domain experts–to effectively collaborate in producing reliable AI voice agents. Hamming focuses on enterprises involved in high-stakes industries where AI agent accuracy and reliability are critical. With the use of tools and insights provided by Hamming, teams can create AI products that enhance customer retention while reducing risks associated with regulatory compliance.

What are the specific use cases of Hamming?

Hamming will be able to improve AI voice agents in the following industries:

• Customer service: Enhance the quality and efficiency of customer support interactions by automating testing and optimizing agent responses.
• Sales: Drive more conversions and happy customers by ensuring AI agents provide full and persuasive information.
• Gaming: Create more immersive experiences and enjoyable moments using AI agents that can interact with users, providing them with dynamic content.

Does Hamming integrate with existing LLM frameworks?

Hamming is a versatile platform that easily integrates with a wide array of existing LLM frameworks and voice infrastructure. This versatility allows every team to keep using their preferred technologies while benefiting from Hamming's features and functionalities for testing, optimization, and insights.