Gong is a software designed to assist businesses in improving cooperation between sales, marketing, and customer support divisions. It uses artificial intelligence to analyze customer interactions and provide insights that can help businesses grow their revenue.

FEATURES:

• Forecasting tool
• Engagement tool
• Gong Insights
• Supports over 70 languages
• Third-party integrations

FAQs about Gong:

What is Gong AI used for?

The AI behind Gong is focused on comprehending sales conversations. Unlike other AI tools, it's trained on real sales calls, so it can provide more accurate and helpful insights. You can use it to ask questions about your sales pipeline and get answers that can help you make better decisions.

How to use Gong AI?

Getting started with Gong is easy. First, you just need to connect your calendar to the app. Then, a virtual assistant called the "Gong bot" will join your sales calls and record them. After that, the calls will be automatically transcribed, and you can start using Gong to analyze your sales conversations.

Why is Gong useful?

Gong is a tool that helps businesses improve their sales process. It records and analyzes sales calls, so you can learn more about what works and what doesn't. This can help you sell more effectively and build better relationships with your customers.

Does Gong record calls?

Gong is a tool that records your sales calls. It can record calls made on platforms like Zoom, Google Meet, and even phone calls. After recording, Gong uses artificial intelligence to analyze the calls and provide you with insights that can help you improve your sales performance.

Who competes with Gong?

There are several other sales tools on the market that compete with Gong. Some excel in specific areas like coaching, automation, or forecasting. For example, Chorus and People.ai focus on coaching, Salesloft and Outreach specialize in automation, and Xactly Forecasting is strong in pipeline prediction. The best choice depends on your team’s unique needs and priorities.